ABOUT US
Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. We help brick & mortar businesses go digital, electronic businesses build robust practices and all businesses to enable their customers, employees and business partners through our digital & technology products. Headquartered in Mumbai and operating out of multiple delivery centers across the globe, we are one of India’s most promising IT/ITeS player handling in excess of a million transactions every day through our offerings.
We are one of the few customer life-cycle management companies in India that has been built on the pillars of rich experience attained by servicing multiple domains. Our clientele encompasses; Healthtech, FMCG, Fintech, Wellness, Edtech, Real Estate, Ecommerce, F&B, Technology, Media and many more. We are servicing businesses of all sizes; Fortune 500 to Global Corporations to Large Corporates to Unicorns to SMEs to Nacent Start-ups.
With two decades of experience in managing customer life-cycles; we expertly steer our clients through their transformation, empower businesses with nimble solutions that offer scale and deliver unprecedented levels of performance through our partnership driven approach.
The growth of Altius is spurred by the spirit of individuals who zeal for keeping us ahead of the rest, and constantly rise to the challenges.
OUR JOURNEY
Altius was founded with a team size of 3 employees
Acquired clients in US, UK and Australia
Scales up operations to close to 500 employees
Featured in World Business Report by BBC News as most promising IT/ITeS player
Acquires first Client in India & starts IT Services offering
Opens second office in Mumbai & starts eCommerce Consulting offering in US
Opens its third facility in Nagpur & representative office in US
Featured among 20 most promising call center providers by CIOReview India
Awarded best employer brand by World HRD Congress
Starts office in Dubai & awarded best employer brand for second consecutive year
Starts Digital Services as an offering for Clients in US, UK & Australia
Thrives through the pandemic unscathed
Completes two decades with a blueprint for the next 10 years
Plans to grow to one of India’s largest IT Solutions company
ALTIUS BY NUMBERS
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Clients catered across business lines
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Average active client tenure
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Business retained year on year
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Employees with more than 5 years tenure
OUR FOUNDERS
Akil Mahimwala
Co-Founder & CEO
As the Co-Founder and CEO at Altius, Akil’s mantra is a people built, technology enabled, and result delivered organization. For nearly two decades Akil has consistently challenged and improvised the technological breakthroughs at Altius and while setting up some of the leading contact centers in India on a Build-Operate-Transfer model. He drives the spirit of innovation and collaboration within the organization taking it to greater heights year after year. He loves to travel and follows football regularly.
Nabil Mahimwala
Co-Founder & COO
Nabil is an inherently ambitious entrepreneur with ideation and problem solving as an integral part of his thought process. He is passionately changing the way people perceive Customer Experience by providing customer delight in all aspects of customer life-cycle for close to two decades. He is a compelling and charismatic communicator who cares deeply about people development, teams, and the individuals who make up Altius. Nabil loves solving puzzles and is an avid nature photographer.
OUR TEAM
Imran Lokhandwala
Vice President
Operations & Compliance
Imran Lokhandwala
Vice President - Operations & Compliance
Imran heads operations at Altius and is an industry veteran having handled some of the largest Fortune 500 companies. With expertise and experience in Transition Management, Offshoring, Vendor Management, Work Force Management, Performance Management & COBC, Imran is also a certified lead auditor for ISMS & QMS standards by STQC - Government of India. Imran’s mantra is constant evolution equals process and business transformation.
Rohit Bharne
Associate Vice President
eCommerce Consulting
Rohit Bharne
Associate Vice President - eCommerce Consulting
Rohit heads the eCommerce Vertical in Altius, He comes with an experience of over a decade with expertise in eCommerce and Digital Marketing. He is an eCommerce Innovator with a great vision, focus and analytical skills, he has helped in the creation, launch and been a part of the success of various brand activities online. He has successfully completed certification in Google Adwords, Google analytics and is also CDAC certified. He enjoys riding bikes and is a foodie.
Elvis Roberts
Assistant Vice President
Operations
Elvis Roberts
Assistant Vice President - Operations
Elvis is an Altiusite specializing in operations management, with experience in handling International and Domestic processes. He brings to the table an expertise of close to two decades in transitioning and managing processes across spectrum of Healthcare, Telecom, Real Estate and Events. Elvis strongly believes robust people management is the key factor for smooth functioning – practices it too.
Prem Nair
Assistant Vice President
Operations
Prem Nair
Assistant Vice President - Operations
Prem has over 13 years of experience across the BPO / KPO / LPO sectors and has been instrumental in driving processes ranging from BFSI, Legal, Healthcare and e-tailing. He has worked with some of the top 500 Fortune companies in the world. He is BSI Certified Auditor for ISO 27001:2013 and ISO 9001:2008. Prem strongly feels that leadership is defined by results and not by attributes. He is an avid reader and enjoys a good thriller.
Vijay Mhatle
Assistant Vice President
IT Infrastructure
Vijay Mhatle
Assistant Vice President - IT Infrastructure
Vijay is an expert in managing both IT services and the IT infrastructure teams and is responsible for implementing, maintaining and monitoring our world class technology and information security. For over a decade has been conceptualizing and commissioning BPO and other ITeS operations. He has nurtured and grown the in-house technical talent at Altius with his leadership skills.
Puneet Mehta
Senior Manager
IT Infrastructure
Puneet Mehta
Senior Manager - IT Infrastructure
Puneet is our radical wizard who is constantly pushing the boundaries with a 360 Degree view of the technology landscape, devising innovative solution. His experience of 10 years on both infrastructure and application solutions allows him to create and implement enterprise level solution. Puneet also passionately keeps a bird's eye view on the emerging trends in voice and data technologies.
Afaque Mohammed
Senior Manager
Digital Services
Afaque Mohammed
Senior Manager - Digital Services
This business maverick is a passionate MarCom strategist with Altius on his mind. Having experience of over a decade, blended with his meticulous approach helps him lead our Digital Services and Business Development vertical. Afaque’s cross sector experience in Technology, Digital Marketing, TSP and Contact Centers with expertise in Product Positioning, Media Planning, Business Strategy and System Analysis makes him a wise decision maker. Afaque is passionate about riding and says, 'Machines don't win races, racers do'.
Pallavi Khonde
Manager
HR and Admin
Pallavi Khonde
Manager - HR and Admin
Pallavi is a passionate L&D practitioner & implementer. In her career of over close to two decades she has implemented effective policies around hiring, compensation, retention, and rewards & recognition. Her expertise lies in Core competency frameworks, Emotional intelligence identification, Extrinsic rewards, HRIS, MBTI, and Training & Development. Pallavi believes that constantly learning and evolving allows individuals and an organisation to grow hand in hand. She loves to engage in conversations.
Hakimuddin Tambawala
Manager
Accounts & Company Affairs
Hakimuddin Tambawala
Manager - Accounts & Company Affairs
Hakimuddin is a financial and accounting expert with an impressive 15 years of experience, excelling in detail-oriented work and critical financial tasks demonstrating an unwavering commitment to accuracy and timely completion of financial reports. His extensive knowledge and deep understanding of finance, allows him to tackle challenges in a professional and efficient manner.
Imran Lokhandwala
Vice President
Operations & Compliance
Imran Lokhandwala
Vice President - Operations & Compliance
Imran heads operations at Altius and is an industry veteran having handled some of the largest Fortune 500 companies. With expertise and experience in Transition Management, Offshoring, Vendor Management, Work Force Management, Performance Management & COBC, Imran is also a certified lead auditor for ISMS & QMS standards by STQC - Government of India. Imran’s mantra is constant evolution equals process and business transformation.
Elvis Roberts
Assistant Vice President
Operations
Elvis Roberts
Assistant Vice President - Operations
Elvis is an Altiusite specializing in operations management, with experience in handling International and Domestic processes. He brings to the table an expertise of close to two decades in transitioning and managing processes across spectrum of Healthcare, Telecom, Real Estate and Events. Elvis strongly believes robust people management is the key factor for smooth functioning – practices it too.
Rohit Bharne
Associate Vice President
eCommerce Consulting
Rohit Bharne
Associate Vice President - eCommerce Consulting
Rohit heads the eCommerce Vertical in Altius, He comes with an experience of over a decade with expertise in eCommerce and Digital Marketing. He is an eCommerce Innovator with a great vision, focus and analytical skills, he has helped in the creation, launch and been a part of the success of various brand activities online. He has successfully completed certification in Google Adwords, Google analytics and is also CDAC certified. He enjoys riding bikes and is a foodie.
Vijay Mhatle
Assistant Vice President
IT Infrastructure
Vijay Mhatle
Assistant Vice President - IT Infrastructure
Vijay is an expert in managing both IT services and the IT infrastructure teams and is responsible for implementing, maintaining and monitoring our world class technology and information security. For over a decade has been conceptualizing and commissioning BPO and other ITeS operations. He has nurtured and grown the in-house technical talent at Altius with his leadership skills.
Afaque Mohammed
Senior Manager
Digital Services
Afaque Mohammed
Senior Manager - Digital Services
This business maverick is a passionate MarCom strategist with Altius on his mind. Having experience of over a decade, blended with his meticulous approach helps him lead our Digital Services and Business Development vertical. Afaque’s cross sector experience in Technology, Digital Marketing, TSP and Contact Centers with expertise in Product Positioning, Media Planning, Business Strategy and System Analysis makes him a wise decision maker. Afaque is passionate about riding and says, 'Machines don't win races, racers do'.
Prem Nair
Senior Manager
Operations
Prem Nair
Senior Manager - Operations
Prem has over 13 years of experience across the BPO / KPO / LPO sectors and has been instrumental in driving processes ranging from BFSI, Legal, Healthcare and e-tailing. He has worked with some of the top 500 Fortune companies in the world. He is BSI Certified Auditor for ISO 27001:2013 and ISO 9001:2008. Prem strongly feels that leadership is defined by results and not by attributes. He is an avid reader and enjoys a good thriller.
Puneet Mehta
Manager
IT Infrastructure
Puneet Mehta
Manager - IT Infrastructure
Puneet is our radical wizard who is constantly pushing the boundaries with a 360 Degree view of the technology landscape, devising innovative solution. His experience of 10 years on both infrastructure and application solutions allows him to create and implement enterprise level solution. Puneet also passionately keeps a bird's eye view on the emerging trends in voice and data technologies.
Pallavi Khonde
Manager
HR and Admin
Pallavi Khonde
Manager - HR and Admin
Pallavi is a passionate L&D practitioner & implementer. In her career of over close to two decades she has implemented effective policies around hiring, compensation, retention, and rewards & recognition. Her expertise lies in Core competency frameworks, Emotional intelligence identification, Extrinsic rewards, HRIS, MBTI, and Training & Development. Pallavi believes that constantly learning and evolving allows individuals and an organisation to grow hand in hand. She loves to engage in conversations.
Hakimuddin Tambawala
Manager
Accounts & Company Affairs
Hakimuddin Tambawala
Manager - Accounts & Company Affairs
Hakimuddin is a financial and accounting expert with an impressive 15 years of experience, excelling in detail-oriented work and critical financial tasks demonstrating an unwavering commitment to accuracy and timely completion of financial reports. His extensive knowledge and deep understanding of finance, allows him to tackle challenges in a professional and efficient manner.