Refund & Cancellation

At Altius Customer Services Private Limited ("www.altius.cc"), all services are provided strictly based on contractual agreements between the company and the client. The terms related to payment, service timelines, termination, and other conditions are outlined in the contract agreed upon by both parties. By entering into a contract with us, you acknowledge and accept these terms.

1. Refunds or Cancellations

Since our services are exclusively contractual and customized to each client's requirements, no refunds or cancellations will be provided under any circumstances. Payments made as per the contract terms are final. We do not offer refunds or cancellations as we do not sell products; our services involve time, resources, and planning that cannot be reversed once initiated. Clients are encouraged to thoroughly review the terms of the contract, including payment schedules and deliverables, before signing.

2. Termination of Services

While cancellations are not permitted, the termination of services is governed strictly by the terms outlined in the individual contract between the client and Altius Customer Services Private Limited. Any conditions, notice periods, or fees related to the termination will be explicitly stated in the contract. Clients must refer to their specific contract for the procedures and implications of service termination.

3. Contractual Terms

All terms related to payments, timelines, deliverables, and service termination are detailed within the contract between the client and Altius Customer Services Private Limited. By signing the contract, clients agree to abide by these terms. For any concerns regarding termination or payments, clients should refer directly to the contract's clauses.

4. Dispute Resolution

In the event of any disputes concerning payments, service terms, or contract termination, both parties agree to follow the dispute resolution process detailed within the contract.

5. Contact Us

For any questions regarding this policy or the terms of your contract, please refer to the contact information provided in your specific contract.