Sumanth Sarangapani

( Chief Operating Officer )

Lifecell International Pvt. Ltd.

At Lifecell, we are on a mission to help nurture Healthy Families and believe in the importance of Quality Service. We are impressed with the high level of professionalism that Altius has displayed in setting up and operating our customer support channel. Altius is competent and is sensitive towards the alertness required, owing to the nature of the Industry. Team is having singular focus on Customer Satisfaction and is highly skilled in handling queries, complaints and providing first call resolution to the customers.

As we continue to expand our range of solutions, we want Altius by our side. We are assertive about their services and can surely endorse them for any company looking for reliable partners to nurture their Customer Experience.

Firdaus Variava

( Vice Chairman )

Bharat Floorings & Tiles (Mumbai) Pvt. Ltd.

We had hired Altius to help us with our telecalling needs specifically related to outbound calling of potential customers. We found Altius personnel and services to be highly satisfactory in terms of professionalism. They are data focused and provided us with the relevant analytics so we could track the progress of the exercise easily. We also found all the staff members we interacted with to be professional and responsive, and we had a fast turnaround time for any requests. Through Altius services we were able to reach out to many existing and potential customers and provide leads to our sales team. Will be looking forward to working with Altius in the future as well.

Anurag Kedia

( Co-Founder )

Discover Pilgrim

Altius has been our BPO partner for multiple projects I have been involved, from 5 seats to 50+ seats. If its a BPO requirement, Altius is my go to team.
Running a BPO is not the core for most businesses, and it wasnt core for us. However, its critical both for pre sales and customer service. There was apprehension when we decided to outsource - but the Altius team managed the transition seamlessly and came back with recommendations which were helpful for the business.
We increased our leads to visits (for a chain of clinics) ratio by 40 to 50% compared to what we used to deliver in house. The day to day operations were far smoother and scalability was not a challenge.

Mandar Satpute

( Chief Banking Officer )

ZestMoney

Our partnership with Altius is over two years old now. What started as a small ten-person support function has grown into a large team supporting multiple parts of our process. The team is very responsive, does a professional job, gives it their best, and is ever ready to take on more. We look at this as long term partnership and wish the Altius team success.

T.S Vasu

( Associate Director )

Perfetti Van Melle India Pvt. Ltd.

We have been partners with Altius for more than three years now. It has been a wonderful partnership wherein the team always showcased Professionalism and Promptness in responding/ Resolving any issue, They are ever ready for new assignments which have supported us in achieving the desired results across multiple channels. Thanking the Altius team and wishing them the best

Husain Quettawalla

( Co-Founder & CEO )

Aquagreen Solutions LLP

Altius has enabled multifold growth by helping us build and manage our customer and technical service process and software to manage it. They have helped us differentiate our service process which has enabled us to win and retain our customers. Today Aquagreen is known for its service in the residential water technology segment in India due to our partnership with Alitus. The journey over the last 8 years has been extremely satisfying and rewarding for us.

Seema Singh Bhadoria

( CEO )

Richfeel Health and Beauty Pvt Ltd

We have been working with Altius for almost 6 years now , they handle both the inbound and outbound call centre for us at Richfeel . They have an extremely professional team which is well trained , with good turnaround time and a competent quality check system. The MIS and analytics is well maintained to help us understand the productivity levels and work towards growth .

John Scully

( CEO )

J and S Holding Group

We have been working with Altius since 2006 and they have always delivered what has been promised. Their dedication to ensuring a successful project has always kept our team coming back to them year after year. There are many choices these days when it comes to business automation, customer support services such as live chat, help desk, etc. We know that working with Altius has always been the right choice within our organization for over 16 years!

Sumanth Sarangapani

( COO )

LifeCell International Pvt. Ltd.

At Lifecell, we are on a mission to help nurture Healthy Families and believe in the importance of Quality Service. We are impressed with the high level of professionalism that Altius has displayed in setting up and operating our customer support channel. Altius is competent and is sensitive towards the alertness required, owing to the nature of the Industry. Team is having singular focus on Customer Satisfaction and is highly skilled in handling queries, complaints and providing first call resolution to the customers.

As we continue to expand our range of solutions, we want Altius by our side. We are assertive about their services and can surely endorse them for any company looking for reliable partners to nurture their Customer Experience.