Sumanth Sarangapani

( Chief Operating Officer )

Lifecell International Pvt. Ltd.

At Lifecell, we are on a mission to help nurture Healthy Families and believe in the importance of Quality Service. We are impressed with the high level of professionalism that Altius has displayed in setting up and operating our customer support channel. Altius is competent and is sensitive towards the alertness required, owing to the nature of the Industry. Team is having singular focus on Customer Satisfaction and is highly skilled in handling queries, complaints and providing first call resolution to the customers.

As we continue to expand our range of solutions, we want Altius by our side. We are assertive about their services and can surely endorse them for any company looking for reliable partners to nurture their Customer Experience.

Firdaus Variava

( Vice Chairman )

Bharat Floorings & Tiles (Mumbai) Pvt. Ltd.

We had hired Altius to help us with our telecalling needs specifically related to outbound calling of potential customers. We found Altius personnel and services to be highly satisfactory in terms of professionalism. They are data focused and provided us with the relevant analytics so we could track the progress of the exercise easily. We also found all the staff members we interacted with to be professional and responsive, and we had a fast turnaround time for any requests. Through Altius services we were able to reach out to many existing and potential customers and provide leads to our sales team. Will be looking forward to working with Altius in the future as well.

Anurag Kedia

( Co-Founder )

Discover Pilgrim

Altius has been our BPO partner for multiple projects I have been involved, from 5 seats to 50+ seats. If its a BPO requirement, Altius is my go to team.
Running a BPO is not the core for most businesses, and it wasnt core for us. However, its critical both for pre sales and customer service. There was apprehension when we decided to outsource - but the Altius team managed the transition seamlessly and came back with recommendations which were helpful for the business.
We increased our leads to visits (for a chain of clinics) ratio by 40 to 50% compared to what we used to deliver in house. The day to day operations were far smoother and scalability was not a challenge.

Mandar Satpute

( Chief Banking Officer )

ZestMoney

Our partnership with Altius is over two years old now. What started as a small ten-person support function has grown into a large team supporting multiple parts of our process. The team is very responsive, does a professional job, gives it their best, and is ever ready to take on more. We look at this as long term partnership and wish the Altius team success.

T.S Vasu

( Associate Director )

Perfetti Van Melle India Pvt. Ltd.

We have been partners with Altius for more than three years now. It has been a wonderful partnership wherein the team always showcased Professionalism and Promptness in responding/ Resolving any issue, They are ever ready for new assignments which have supported us in achieving the desired results across multiple channels. Thanking the Altius team and wishing them the best

Husain Quettawalla

( Co-Founder & CEO )

Aquagreen Solutions LLP

Altius has enabled multifold growth by helping us build and manage our customer and technical service process and software to manage it. They have helped us differentiate our service process which has enabled us to win and retain our customers. Today Aquagreen is known for its service in the residential water technology segment in India due to our partnership with Alitus. The journey over the last 8 years has been extremely satisfying and rewarding for us.

Seema Singh Bhadoria

( CEO )

Richfeel Health and Beauty Pvt Ltd

We have been working with Altius for almost 6 years now , they handle both the inbound and outbound call centre for us at Richfeel . They have an extremely professional team which is well trained , with good turnaround time and a competent quality check system. The MIS and analytics is well maintained to help us understand the productivity levels and work towards growth .

John Scully

( CEO )

J and S Holding Group

We have been working with Altius since 2006 and they have always delivered what has been promised. Their dedication to ensuring a successful project has always kept our team coming back to them year after year. There are many choices these days when it comes to business automation, customer support services such as live chat, help desk, etc. We know that working with Altius has always been the right choice within our organization for over 16 years!

Velmurugan Ramalingam

( Global Head, Field Application Engineering, Taiwan )

Arcadyan Technology Corporation

Altius has been with us for more than 3 years and providing 24x7 technical support to our customers from USA for our Home Wi-Fi products. Since from the beginning they are giving a professional service to our customers. And most importantly we don't get any complaints about Altius. Recently Altius technical team involved for our product testing. And it's really going well, they are aggressive and quick learners. We look forward to work with Altius for a longtime and extend our business opportunities to more customers. On behalf of Arcadyan, I wish Altius team the success.

Izzy Aala

( CEO )

Flywheel Technologies, Inc.

We have been working with Altius since the last 7 years, they manage the Customer Service and Back Office function for Flywheel. During this time we have found them to be extremely reliable and very agile in managing change. They have consistently delivered for us keeping up the Service Delivery Levels month after month.
The decision to outsource is never easy and more so when it is overseas, but I'm very glad we did since it allows our team to focus on our core business while the Altius Team manages the Customers for us.
They have taken on new assignments during Covid and have helped us pivot our business model, they have been a very dependable partner over the years for Flywheel.
If you are considering outsourcing your call center or expanding your call center needs, I would recommend you contact Altius first.

Dr. Brian Rogers

( Co-Founder )

Fusian Asia Company Limited

Over our time we have worked on a variety of aspects of business from site development, call center, graphics, design, and much more with Altius. Many firms are offering services in this same field, so what sets Altius apart for us? Well for me it was the fact that the owners of Altius are business operators themselves who have failed and succeeded during good and hard times. They know that as a business owner all I want is to provide them with an idea with an ending point or goal, and as the experts they are to take my idea and get me to the end point without making my life more complicated.
Altius took the ideas, framed them and solved the problems in the way of reaching the ending goal without making my life more complicated to successfully achieve the vision I had imagined, this is what sets them apart from any other firms in this field.
I found their staff to be very loyal to the company and its clients which speaks volumes about the owners and the quality clearly reflected in the work they provided.
The owners provided me with additional services to improve my ideas for my work and make a better end product. As a business owner you never like writing checks to pay bills, but I never had any issue paying to Alitus because they gave me value more than what I was expecting to get from their work.
And thus I can highly recommend you give them a look, a second look, and spend some time getting to know the company and its working in a better way, see what their operation, functioning and services are and see how they might make your life easier and more profitable.

Mike Arora

( Director )

Chesapeake Merchandising Inc.

I was one of the first Clients for Altius from early 2000s, our partnership over the last 2 decades has evolved from a call center engagement to managing my end-to-end customer lifecycle. Altius has become my go-to partner for process management, technology development, and digital transformation. The company is backed by serial entrepreneurs who are hands-on with each Client, and each business unit is lead by professionals who are veterans in their own domains. I wish Altius the best and look forward to many more years of bringing newer technology to the United States together.

Kyle Duarte

( Director, Digital Development and Advisory Services )

Family Health International (FHI 360)

We partnered with Altius to develop the next generation of forecasting and quantification solutions for USAID GHSC PSM’s project - The Quantification Analytics Tool (QAT) supports global health programs, ministries of health, international donors and NGOs optimize commodity procurement, track and manage delivery schedules, monitor stock status to effectively manage public health programs. QAT manages forecasting and quantification across global public health domains of HIV/AIDS, Malaria, Family planning, Essential medicines, and Lab commodities.

The Altius team brought critical thinking and problem-solving skills coupled with strong software development skills to design and build a modular and scalable solution. It has been a two-year journey that took us from an idea, to concept, to a fully scaled application used in over 30 countries across the world, helping international donors and national governments forecast, plan, and monitor their procurement planning functions.

We value Altius’ commitment to customer satisfaction; the team regularly went above and beyond expectations to keep our clients happy. We value our partnership with Altius and look forward to working with them in the future.

Ahmed Raza

( Chief Technology Officer )

Barbeque Nation Hospitality Ltd.

The partnership with Altius for a good part of the decade has contributed immensely in Barbeque Nation’s constant endeavour to deliver excellent products & services to its valuable customers. The top-notch CRM platform provided by Altius has helped us achieve excellence in the core areas of Guest reservation management & Customer interaction. The qualified professionals at Altius are always engaged with us to unlock greater value for business with respect to enabling constant technology upgrades and implementing best industry practises in Customer Relationship management domain.